All products sold by Baker Ross Limited come with a money-back satisfaction guarantee.

We want you to be delighted with our products, so if you receive an item that you are unhappy with,
please return it to us within 28 days of receipt for a full refund of the goods value or exchange.

Products should be in their original unit packaging and resaleable condition. This is in addition to your Statutory Rights.

In the unlikely event that you receive an item from us which is defective or sent in error we will refund your postage costs for returning the item. We recommend proof of postage is obtained in case of loss in transit.

See Returns & Refunds for details on how to return a defective item to us.